Information we collect

When you submit a request, we collect contact details such as your name, email address, and phone number, along with your preferred date, traveler count, and any message you include. We may also collect optional details (like accessibility notes) to help support your group.

How we use your information

• To respond to your request, confirm availability, and provide the next steps.
• To provide customer support if questions come up about timing, expectations, or suitability for your group.
• To communicate updates about your inquiry when you’ve agreed to receive email notifications.

Sharing and protection

We share only what’s necessary to fulfill your request and support your experience. We take reasonable measures to protect information against unauthorized access or misuse.

Data retention

We keep request information only for as long as needed to manage inquiries, support customers, and meet legal or operational requirements.

Your choices

You can update your request details by contacting us. If you no longer want email notifications about your inquiry, you can follow the instructions in our email communications or reach out to request a change.

Contact us

If you have questions about this notice or your data, use our support page and send a message—we’ll respond with clear help.